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Dharmasena case illustrates what is wrong with complaints procedures
Bourne and On behalf of Phillip Bennett, Shabnam Bobdiwala, Arri Coomarasamy, Sadaf Ghaem-Maghami, Sharmistha Guha, Andrew Horne, Karen Joash, Emma Kirk, Christoph Lees, Maya Al-Memar, Aris Papageorghiou, Nick Raine-Fenning, Shyamaly Sur, Dirk Timmerman, and Austin BMJ.2015; 350: h1130
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